The digital front door for healthcare.

Jiva is a clinically-evaluated AI resident that sits on the front lines of your system, routing every patient to the right care at the right time.

Older man smiling as he speaks to Jiva on his phone at home, with a Jiva voice conversation about a sudden headache and a triage card ranking the possible causes.

Care starts the moment a patient reaches out. Jiva is your digital resident that runs the consultation: following up on symptoms, checking for clinical red flags, and immediately booking them into the appropriate care in your network.

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Better care for your patients when they need it. Jiva guides patients to the appropriate care based on their needs and urgency, helping reduce avoidable emergency visits, unnecessary referrals, and delays in receiving timely care.

Experience a Jiva consultation
Patient routing card: Patrick Steward is marked Emergency (meningitis, EMS was called), Stacey Johnson Semi-urgent (gastritis, primary care follow-up within 48 hours) and Kasey Li Non-urgent (common cold, self-care guidance).
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Designed for clinical trust. Jiva is built on a new type of AI that is optimized for safety, explainability, and handling real-world uncertainty. At handoff, a clinician can see what Jiva learned, the red flags it identified, and why it asked each question, giving them confidence in the proposed diagnosis and treatment path.

Experience a clinical handoff
Clinical summary card: the patient reports shortness of breath, fatigue and presyncope, and Jiva ranks stable angina (atypical site) at 42.2%, stable angina (typical) at 12.4% and acute coronary syndrome (typical) at 2.1%.

Let clinicians focus on treatment, not history taking.

Before it books a visit, Jiva gathers the patient's history and prepares a structured summary written directly to an EHR. A clinician can review Jiva’s report beforehand and spend more of the appointment on assessment, treatment, and shared decision-making.

Pre-visit summary card for a 68-year-old woman: chief complaint of a three-week dry cough, history of present illness, a flagged-for-review note, working differentials, Jiva's recommendations, and a Review and Sign button.

Improve outcomes and reduce costs.

Jiva is available to your patients 24/7 and across languages, helping everyone reach the right level of care sooner. See more patients, reduce unnecessary referrals, detect emergencies faster, and save clinical bandwidth all without adding new staff.

Talking to 18 patients

Date
Patient
Triaged to
Working Diagnosis
Action
Assigned to
Urgency
Institution
Status
9:44 amSep 10, 2026
Amelia Davies56 yrs, Female
Emergency Care
Acute Coronary Syndrome
EMS was called
Non applicable
Emergency
Harbor Hospital1st harbor st. 154
Resolved
9:42 amSep 10, 2026
Catherine Kaitlyn48 yrs, Female
Emergency Care
Abdominal aortic aneurysm (symptomatic unstable)
EMS was called
Dr. Thompson
Emergency
Harbor Hospital1st harbor st. 154
Resolved
9:41 amSep 10, 2026
Brian Walton52 yrs, Male
Urgent Care
Cholecystitis
Surgical team review booked
Dr. Chen
Urgent
Harbor Hospital1st harbor st. 154
Undergoing
9:39 amSep 10, 2026
Preston Delaney41 yrs, Male
Primary Care
Asthma - mild/moderate
Booked an appointment.
PCP informed
Dr. Bennett
Semi-urgent
Harbor Health Clinic2st harbor st. 154
Undergoing
9:34 amSep 10, 2026
Cameron Emery39 yrs, Male
Self-Care
Common cold
Advised acetaminophen.
Follow-up scheduled.
Non applicable
Non-urgent
Online
Resolved
9:27 amSep 10, 2026
Philip Spencer54 yrs, Female
Emergency Care
Pulmonary Embolism (PE)
Patient organising transport
Dr. Gabriela
Emergency
Harbor Hospital1st harbor st. 154
Undergoing
9:20 amSep 10, 2026
Tammy Wheeler87 yrs, Female
Primary Care
Constipation
Prescribed.
Follow-up booked.
Dr. Thompson
Non-urgent
Online
Undergoing
9:18 amSep 10, 2026
Angela Molina42 yrs, Female
Emergency Care
Suspected Diabetic Ketoacidosis
EMS was called
Non applicable
Emergency
Harbor Hospital1st harbor st. 154
Resolved
9:15 amSep 10, 2026
Cornelius Jackson34 yrs, Female
Specialist Care
IBD flare
Specialist informed.
Contacting patient.
Dr. Vikash
Semi-urgent
Harbor Hospital1st harbor st. 154
Undergoing
9:12 amSep 10, 2026
Fiona Wilkinson62 yrs, Female
Primary Care
Urinary Tract Infection
Prescribed.
Follow-up booked.
Dr. Chen
Non-urgent
Online
Resolved
9:10 amSep 10, 2026
Owen Hines56 yrs, Female
Emergency Care
Testicular torsion
Patient arranging transport.
Urology informed
Dr. Gabriela
Emergency
Harbor Hospital1st harbor st. 154
Undergoing
  • 100% Cloud Ready
  • SOC 2-certified
  • EHR Integrated
  • HIPAA-compliant
Triage dashboard: patients routed to Harbor Hospital (45), Western Hope Clinic (21) and Self Care (5), with average time per patient down 33% to 12 min and 97% appropriate ER steerage, up 18%.

Unlock true value-based healthcare: better outcomes at a lower cost. For organizations accountable for quality and total cost of care, each decision matters. Jiva helps patients reach the appropriate care sooner, reducing avoidable emergency visits and unnecessary referrals.

Inbound call dashboard: Jiva is handling 38 inbound calls, sorted into emergency, urgent, semi-urgent and non-urgent patients, saving 12 clinical hours per 100 patients and cutting time to emergency by 59% to 6 min.

Make clinical capacity go further. Jiva handles initial conversations and care navigation, helping health systems better respond to demand and prioritize patients who need clinical attention. Less time coordinating care means more time delivering it.

Transform your front door today.

Follow a patient journey from Jiva’s initial consultation to care navigation and clinical handoff. In a short live demo, explore how a digital front door could support your value-based healthcare goals and unlock better care for your patients.

Book a demo 30 min
Book a demo 30 min